Instrument Care Plans
With VIAVI Care Support Plans, you’ll gain efficiency so that every day using your instrument is a productive day.
VIAVI Care Support Plans streamline the start-up learning phase, as well as repair, calibration and loaner processes—making support costs predictable and cost-effective, while alleviating your administrative burden. When you purchase a VIAVI Care support plan with your instrumentation, you’ll gain:
Productivity:
Facilitate rapid learning with on-demand certificate based training and priority technical application support for times when you need help when on a job.
Measurement Accuracy:
Maintain equipment at peak performance and accuracy. VIAVI calibration always includes firmware updates, connector maintenance, adjustments, and calibration to factory standards. Software / firmware updates that provide enhancements and calibration certificates are tracked for easy compliance in StrataSync.
High Availability:
Schedule an express loaner when service is needed which also includes replacement of worn out batteries, bags and accessories with 5 year MaxCare plans. No need to have a down day without a test tools or to pursue a rental!
On Budget with Good ROI:
Service at a low, bundled cost for up to 5 years with the lowest total cost of ownership with exclusive priority benefits that are not available to customers without a support plan, such as 5 day repair turnaround. VIAVI Care plans save you up to 50% of the value of a la carte services and accessory replacements.
VIAVI Care Support for New Equipment
Services | Bronze | Silver | MaxCare |
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Technical Assistance | Premium | Premium | Premium |
Factory Repair |
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Self-paced Training |
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Factory Calibration |
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Express Loaner |
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* 5-year plans only; if applicable
View Support Plans On New Equipment
Factory Repair
VIAVI Solutions is a single-source supplier for all of your factory and on-site test equipment repair, maintenance, and calibration service needs.
We offer return-to-factory, fixed-rate repair services for all VIAVI test equipment. Fixed-rate repair provides the best turnaround time, streamlining the overall repair process and creating a very predictable and reliable repair experience at the best pricing.
Our technicians ensure that your equipment is functioning properly by completing any maintenance and install enhancements, including engineering change notice updates.
Factory Calibration
Keeping your equipment in top-running shape with factory or onsite calibration services helps ensure your network will continue to operate at peak performance. A variety of options allow you to manage the logistics of calibrating your equipment, while maximizing your maintenance investment. Performing regular calibration of equipment ensures the accuracy of its measurements. Improper calibration, however can compromise a network and impact services.
Keep your equipment in top-running shape with VIAVI On-site Services that help to ensure your network continues to operate at peak performance. It's the most cost-efficient and effective way to maintain equipment on a timetable that meets your requirements.
Self-Paced Training
VIAVI offers self-paced technical and product training as a flexible, efficient, and cost-effective training delivery option. Self-paced training offers a flexible training option for small groups of employees or those located remotely or in multiple locations. It’s an ideal training solution for instructing technicians who work in the field and cannot attend on-site classes.
Priority Service
VIAVI Care Plan Priority Services and Technical Expert Application Center (TAC) Service Levels for Field Portable Instruments used to test fiber, cable TV, xDSL, metro and wireless networks
All customers enjoy Standard Plus support during the product warranty period and can upgrade to Premium TAC by purchasing a VIAVI Care Support Plan.
The hallmark of our test platforms is evolving, modular test features to allow customers to keep pace with advancing communications technologies. The learning process is not just “one and done,” and field teams often have high rates of turnover.
Battery / Bag Replacement Coverage
Batteries and bags wear out with daily use and charge cycles. To ensure these items don't slow you down, our 5 year plans include a replacement over the life of your 5 year plan.
VIAVI will provide a one-time replacement of bad battery and worn soft bag/glove within the duration of a 5-year SilverCare or MaxCare Support Plan. Replacement will only be replaced when the instrument is returned to VIAVI for repair or calibration service. Hard cases are excluded, and coverage is not applicable for instruments sold without bag/battery.
This coverage is Included in 5 year Silver and MaxCare Plans
Technical Assistance
The VIAVI Technical Support team can assist you in using/configuring products or address issues regarding product performance.
Visit our Technical Assistance section for more information.
MaxCare Accessory Replacement Coverage
Instrument products come with accessory cables and connector tips. To ensure reliable, accurate testing we will cover the replacement of one accessory annually, to ensure good test results.
When an accessory has been determined to be defective or faulty, VIAVI will, at no charge to customer, either repair the accessory or exchange at VIAVI’s discretion. Exchanged accessories may be new or refurbished. All returned accessories become property of VIAVI. The following limitations apply: no more than one accessory may be exchanged per 12 month period; applicable accessories include only those accessories that are considered essential to the operation of the instrument and were shipped with the original purchased product. The Customer is responsible for shipping faulty accessory back to VIAVI when there is a concern or during a calibration or repair service event.
Express Loaner
Now you can schedule calibrations or repairs with no downtime. The Express Loaner Service provides you with a similarly configured piece of equipment before sending yours in for calibration or for that unexpected repair that you need immediately.
Additional Information
Which VIAVI Care Support Plans are available for my instrument?
Product Group | Recommend Plan | Bronze | Silver | Maxcare | Why Calibrate? |
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180 DSP Meter | Silver-5 |
Frequencies/levels need to be within specifications to guarantee precise and reliable results. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Out of specification measurements could cause unnecessary repeat calls customer service issues. What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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360 DSP, 1G DSP | Silver-5 |
Frequencies/levels need to be within specifications to guarantee precise and reliable results. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Out of specification measurements could cause unnecessary repeat calls customer service issues. What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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3Z RF Vision | Silver-5 |
Timely calibration of your RF Vision maintains its ability to accurately align panel and point-to-point antennas as per a site’s RF Design. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
How will my measurements be affected if the product is out of calibration?Incorrectly aligned panel antennas can result in:
Incorrectly aligned point-to-point antennas can result in:
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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8800SX | 8800-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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ALT-9000 | ALT-9000-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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APM-424(V)5 MK XII/A | APM-424V5-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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ATB-7300NG | ATB-7300NG-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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ATC-5000NG | ATC-5000NG-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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AVX-10K | AVX-10K-Silver-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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CellAdvisor 5G (CA5000) | Silver-5 |
Spectrum analyzers are measuring frequencies which need to be accurate to meet the specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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CellAdvisor JD72xC | Silver-5 |
Cable & Antenna analyzers are measuring frequencies which need to be accurate to meet the specifications. Open/short load calibration must be done prior to measuring by customer. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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CellAdvisor JD7xxB | Silver-5 |
Spectrum analyzers are measuring frequencies which need to be accurate to meet the specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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Certifier 10/40G local & remote | MaxCare-5 |
Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Full mfg warranty (20-30 years) from cable suppliers (e.g. Corning, Commscope, Belden, ...) will only be granted if the installation is certified with a calibrated instrument. What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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Certifier 40G Fiber Adapters | MaxCare-5 |
Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Full mfg warranty (20-30 years) from cable suppliers (e.g. Corning, Commscope, Belden, ...) will only be granted if the installation is certified with a calibrated instrument. What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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Certifier 40G MPO Adapters | MaxCare |
Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Full mfg warranty (20-30 years) from cable suppliers (e.g. Corning, Commscope, Belden, ...) will only be granted if the installation is certified with a calibrated instrument. What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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CT-X | MaxCare-5 |
Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Full mfg warranty (20-30 years) from cable suppliers (e.g. Corning, Commscope, Belden, ...) will only be granted if the installation is certified with a calibrated instrument. What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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CX300 | CX300-Silver-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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Fiber Microscope P5000i | Bronze-5 |
No calibration required Functional Verification Recommended |
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FiberChek Probe Microscope | Bronze-5 |
No calibration required Functional Verification Recommended |
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FiberChek Sidewinder | Bronze-5 |
No calibration required Functional Verification Recommended |
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FVAi Benchtop Microscopes | Bronze-5 |
No calibration required Functional Verification Recommended |
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FVDi Benchtop Microscopes | Bronze-5 |
No calibration required Functional Verification Recommended |
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GPSG-1000 | GPSG-1000-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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IFF-45TS MK XII/A TACAN | IFF-45-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. What are the most common implications of these issues to the business? What are the most common implications of these issues to the Avionics or Radio Test business?
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IFF-7300 | IFF-7300-HWO |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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IFR4000 | IFR4000-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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IFR6000 | IFR6000-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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IFR6015 | IFR6015-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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MAP (Mainframe/Module) | Bronze-3 |
Factory standards to ensure accuracy MAPVIAVI is a TL9000 company and calibrates this instrument based on general requirements for the competence of calibration and testing laboratories (ISO/IEC 17025:2005) to ensure your instrument is certified to measure accurately. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all parts stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase. Fixed rate calibration can also be purchased later via a separate purchase order.
Inaccurate measurements may prevent verification of power levels or introduce other measurement uncertainties, errors and artifacts. Out-of-calibration instruments can result in design errors, production problems, end customer escalations, increased failure rates, audit non-compliance or even ultimately loss of business. What are the most common implications of these issues to the MAP business?
Common Business impacts include:
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Network & Service Companion (NSC-100/200) | Bronze-3 |
Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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OneAdvisor 1000 (ONA-1000) | Silver-5 |
Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Full mfg warranty (20-30 years) from cable suppliers (e.g. Corning, Commscope, Belden, ...) will only be granted if the installation is certified with a calibrated instrument. What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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OneAdvisor 800 (ONA-800) | MaxCare-5 |
Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Full mfg warranty (20-30 years) from cable suppliers (e.g. Corning, Commscope, Belden, ...) will only be granted if the installation is certified with a calibrated instrument. What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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OneExpert CATV (ONX-220) | Silver-5 |
Frequencies/levels need to be within specifications to guarantee precise and reliable results. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Out of specification measurements could cause unnecessary repeat calls customer service issues What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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OneExpert CATV (ONX-6xx) | Silver-5 |
Frequencies/levels need to be within specifications to guarantee precise and reliable results. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Out of specification measurements could cause unnecessary repeat calls customer service issues What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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OneExpert xDSL (ONX-580) | Silver-5 |
Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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ONT (Mainframe/ Module) | Bronze-3 |
ONT is a high precision instrument relying on stable and precise timing, stable sources and calibrated low noise clocks. Validate measurement accuracies conform to published specifications. Maintain connectors, fans and interfaces How will my measurements be affected if the product is out of calibration?The ONT is capable of measuring packet delays and jitter from fractions of a nanosecond to seconds and it can precisely set lane timing and phase to fractions of a PPM. To ensure this performance on this and other measurements it is important to have your ONT verified and calibrated by VIAVI. Applications that measure over 10 orders of magnitude rely on stable and precise timing, stable sources and low noise clocks and VIAVI approved processes ensure this accuracy can be delivered by your ONT. What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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PSD60-1AF | PSD-XX-Silver-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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PSD60-2R | PSD-XX-Silver-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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PSD90-1C | PSD-XX-Silver-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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PSD90-3 | PSD-XX-Silver-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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Ranger | Silver (as applicable) |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. What are the most common implications of these issues to the Avionics or Radio Test business?
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RGS-2000NG | RGS-2000NG-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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SecurePNT 6200 | Bronze-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. |
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Seeker D, Seeker X | MaxCare-5 |
Frequencies/levels need to be within specifications to guarantee precise and reliable results. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Out of specification measurements could cause unnecessary repeat calls customer service issues What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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SmartClass 4800 | Bronze-5 |
E1/T1 have transmit frequencies which need to be accurate to meet the specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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SmartClass Fiber (OLP-87/OLP-88) (PON Power Meters) | Silver-5 |
Optical components age with connection cycles. Maintain connectors and Lasers and pigtails. Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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SmartClass Fiber (OLS-8x/OLP-85/ORL-85) | Silver-5 |
Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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SmartClass Fiber (OLTS-8x/ MPOLx-8x) | MaxCare-5 |
Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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SmartClass Fiber MPOLx (OLP-82/HD4i) | MaxCare-5 |
Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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SmartClass TPS | Silver-5 |
Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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SmartOTDRs | MaxCare-5 |
Maintain connectors and Lasers and pigtails. Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Contractors might get not compensated due to erroneous test results and possible audit failure. This often leads to being delisted as an approved suppliers / contractor or chage backs. What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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SmartPocket (OLx-3x) | Silver-5 |
Optical components age with connection cycles. Maintain connectors and Lasers and pigtails. Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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T-BERD/MTS-2000 incl. COSA | Silver-5 |
Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Inaccurate measurements may prevent verification of power levels and wavelength of optical channels What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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T-BERD/MTS-2000 incl. COSA | Silver-5 |
Maintain connectors and Lasers (OTDR) and pigtails. Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Inaccurate measurements may prevent verfication of power levels and wavelenght of optical channels What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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T-BERD/MTS-2000 incl. Modules | Silver-5 |
Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Contractors might get not compensated due to erroneous test results and possible audit failure. This often leads to being delisted as an approved suppliers / contractor or change backs. What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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T-BERD/MTS-4000 incl. Modules | Silver-5 |
Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Inaccurate measurements may prevent verification of power levels and wavelength of optical channels What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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T-BERD/MTS-58xx incl. 100G | MaxCare-5 |
OTN/SONET/SDH/E1/T1 have transmit frequencies which need to be accurate to meet the specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Full line rate transmission may not reached leading to a violation of Customer SLA when full line rate test is specified What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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T-BERD/MTS-58xx Rackmount - MAP-2100 | MaxCare-5 |
Cable & Antenna analyzers are measuring frequencies which need to be accurate to meet the specifications. Open/short load calibration must be done prior to measuring by customer. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Full line rate transmission may not reached leading to a violation of Customer SLA when full line rate test is specified What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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T-BERD/MTS-6000 | Silver-5 |
Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Inaccurate measurements may prevent verification of power levels and wavelength of optical channels What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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T-BERD/MTS-8000 | Silver-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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T/Rx Software Defined Transceiver System | Silver (as applicable) |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. What are the most common implications of these issues to the Avionics or Radio Test business?
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VSE-1000 (Video Spectrum Analyzer) | Silver-5 |
Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
VIAVI Care Support for Existing Equipment
FleetCare |
FleetCare plans can be customized to include any service entitlements on your fleet of existing equipment. Please fill out a Service Contracts form for a quote.
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View Support Plans For Existing Equipment