OneExpert CATV (ONX-620, ONX-630)

OneExpert CATV (ONX-620 or ONX-630) helps field technicians fix problems right—the first time.

The OneExpert CATV signal analysis meter platform makes every technician an expert by verifying network performance and making troubleshooting simpler, faster, and more powerful than ever.

A multi-touch, user-friendly interface and OneCheck™ automated tests ease complex tasks with a simple dashboard with clear pass/fail results.  And, its future-proof modularity ensure years of use supporting cable television and home networks.

The OneExpert platform empowers techs for quick, accurate testing and troubleshooting, with models/packages designed to address the specific needs of different work groups. As technology evolves, the future-proof platform adapts easily and capably with thorough state-of-the-art tests. Service providers must be able to adapt, quickly deploy new services and operate at high efficiency in order to maintain the highest levels of reliability and customer satisfaction.

2016 Diamond Technology Review Winner

2016 Diamond Technology Review Winner

Benefits

Simple – Every technician is an expert

  • Channel Plans automatically built by the meter
  • Dashboard simplifies and identifies RF issues
  • Expertise is built in – Session Expert™  helps technicians identify issues and fix them
  • Connects to the cloud – quickly and easily – ensuring consistency via StrataSync™

Fast – Testing and troubleshooting is faster than ever

  • Downstream scan including MER/BER in about 60 seconds​
  • Ingress and Downstream testing performed simultaneously
  • 15x more Downstream coverage in half the time of current generation meters

Powerful – Get the most from your investment

  • DOCSIS 3.1 physical and service performance testing
  • DOCSIS 3.0, 32x8 DOCSIS, Wi-Fi, Ethernet 1Gbps capable
  • Add-on module capable to support future needs
  • Field exchangeable DOCSIS and RF unit reduces cost of ownership
  • Network expansion-ready with dual diplexers to support 42 and 85 or 65 and 85 MHz networks

Applications

  • Troubleshoot service issues between the TAP, Ground Block and CPE
  • Identify and fix intermittent issues related to QAM carriers and the home network
  • Verify WiFi signal strength and availability in 2.4GHz and 5GHz networks
  • Business Service turn-up and troubleshooting
  • Gigabit service testing with TrueSpeed™
  • PON and RFOG installation and troubleshooting including inspection, power levels, and RF performance

Key Features

  • DuoPort™ design with PosiScan™  -- a VIAVI Exclusive -- ensures proper connection and testing of Ingress Scan and Downstream tests, helping techs do the job right the first time
  • AutoChannel™ - Automatically identifies channel plan
  • Cloud Enabled via StrataSync™ to track test results and compliance
  • OneCheck dashboard clearly displays summarized results of the entire lineup, including MER/BER in about 60 seconds, with simple identification of faults needing attention
  • Expertise Built In – Session Expert -- offers background analysis that identifies issues consistently between technicians, suggests actions that help technicians fix problems, and provides VIAVI expertise and algorithms built into a simple test
  • Built in Usage Guide – learn to use the meter on the job
  • Advanced capabilities:
    • DOCSIS 3.1 physical and service performance
    • 32x8 DOCSIS for Gigabit speeds
    • WiFi 2.4GHz and 5GHz, wireless personal area network
    • Dual GigE Ethernet with optional TrueSpeed™ for testing at ONT or CM
    • Optional Fiber Scope and Power Meter
    • Forward sweep to 1.2 GHz, reverse sweep to 200 MHz
    • Sweep backward compatible with SDA/DSAM gear

Learn more about Signal Leakage. 

Stratasync Enabled

StrataSync is a hosted, cloud-based solution that provides asset, configuration, and test data management for VIAVI instruments and ensures all instruments have the latest software and options installed.  StrataSync Base supports basic capabilities at no charge.  Additional StrataSync subscription plans are available offering enhanced asset and test data management, workflow, KPI analytics and application programming interfaces (APIs).

Part of The VIAVI Remote PHY Solution

This product is part of the comprehensive VIAVI Remote PHY turn-up and maintenance solution enabling seamless transitions from legacy to distributed access architectures.

Application Notes

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  • VIAVI Care Support

    Services Bronze Silver MaxCare
     
    BronzeCare
    SilverCare
    MaxCare
    Technical Assistance Premium Premium Premium
    Factory Repair
    Priority Service
    Self-paced Training

    5 Year Battery and Bag Coverage *

    		  
    Factory Calibration  

    Accessory Coverage

    		    
    Express Loaner    

    * 5-year plans only; if applicable

    View Support Plans On New Equipment

    Factory Repair

    VIAVI Solutions is a single-source supplier for all of your factory and on-site test equipment repair, maintenance, and calibration service needs.

    We offer return-to-factory, fixed-rate repair services for all VIAVI test equipment. Fixed-rate repair provides the best turnaround time, streamlining the overall repair process and creating a very predictable and reliable repair experience at the best pricing.

    Our technicians ensure that your equipment is functioning properly by completing any maintenance and install enhancements,  including engineering change notice updates.

    Find out more about our Factory Repair Services

    Factory Calibration

    Keeping your equipment in top-running shape with factory or onsite calibration services helps ensure your network will continue to operate at peak performance. A variety of options allow you to manage the logistics of calibrating your equipment, while maximizing your maintenance investment. Performing regular calibration of equipment ensures the accuracy of its measurements. Improper calibration, however can compromise a network and impact services.  

    Keep your equipment in top-running shape with VIAVI On-site Services that help to ensure your network continues to operate at peak performance. It's the most cost-efficient and effective way to maintain equipment on a timetable that meets your requirements.

    Find out more about our Calibration Services

    Self-Paced Training

    VIAVI offers self-paced technical and product training as a flexible, efficient, and cost-effective training delivery option. Self-paced training offers a flexible training option for small groups of employees or those located remotely or in multiple locations. It’s an ideal training solution for instructing technicians who work in the field and cannot attend on-site classes.

    Find out more about our Training Services

    Priority Service

    VIAVI Care Plan Priority Services and Technical Expert Application Center (TAC) Service Levels for Field Portable Instruments used to test fiber, cable TV, xDSL, metro and wireless networks

    All customers enjoy Standard Plus support during the product warranty period and can upgrade to Premium TAC by purchasing a VIAVI Care Support Plan.

    The hallmark of our test platforms is evolving, modular test features to allow customers to keep pace with advancing communications technologies. The learning process is not just “one and done,” and field teams often have high rates of turnover.

    Find out more about our Priority Services

    Battery / Bag Replacement Coverage
    Batteries and bags wear out with daily use and charge cycles. To ensure these items don't slow you down, our 5 year plans include a replacement over the life of your 5 year plan.

    VIAVI will provide a one-time replacement of bad battery and worn soft bag/glove within the duration of a 5-year SilverCare or MaxCare Support Plan. Replacement will only be replaced when the instrument is returned to VIAVI for repair or calibration service. Hard cases are excluded, and coverage is not applicable for instruments sold without bag/battery.

    This coverage is Included in 5 year Silver and MaxCare Plans

    Technical Assistance
    The VIAVI Technical Support team can assist you in using/configuring products or address issues regarding product performance.

    Visit our Technical Assistance section for more information.

    MaxCare Accessory Replacement Coverage
    Instrument products come with accessory cables and connector tips. To ensure reliable, accurate testing we will cover the replacement of one accessory annually, to ensure good test results.

    When an accessory has been determined to be defective or faulty, VIAVI will, at no charge to customer, either repair the accessory or exchange at VIAVI’s discretion. Exchanged accessories may be new or refurbished. All returned accessories become property of VIAVI. The following limitations apply: no more than one accessory may be exchanged per 12 month period; applicable accessories include only those accessories that are considered essential to the operation of the instrument and were shipped with the original purchased product. The Customer is responsible for shipping faulty accessory back to VIAVI when there is a concern or during a calibration or repair service event.

    Express Loaner
    Now you can schedule calibrations or repairs with no downtime. The Express Loaner Service provides you with a similarly configured piece of equipment before sending yours in for calibration or for that unexpected repair that you need immediately.

  • VIAVI Care Support for Existing Equipment

    FleetCare

    FleetCare

    FleetCare plans can be customized to include any service entitlements on your fleet of existing equipment. Please fill out a Service Contracts form for a quote.

    • Any collection instruments with a single coterminous renewal date
    • Each contract is customized with any number of annual terms required by the customer
    • Onsite Calibration, Training, Field Application Engineer days can be added

    View Brochure

Training Courses

Support at Every Step

We provide support, services, comprehensive training and the resources you need. It’s all part of what we do to maximize the value of your VIAVI investment.

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