Why isn't my USB drive working with the unit (option install, software upgrade, copying files)?
Knowledge Base - FAQ
Why isn't my USB drive working with the unit (option install, software upgrade, copying files)?
Some steps to troubleshoot USB issues:
- Is the USB drive setup with the correct directories? X:\Aeroflex\etc or X:\Instrument\etc per unit’s install procedure.
- Does the unit see the USB drive? Check to see if contents of USB drive can be viewed via file manager on the unit.
- Try a FAT32 quick format with default settings in Windows 7 or higher. The HP USB Disk Storage Format Tool works even better: https://download.cnet.com/HP-USB-Disk-Storage-Format-Tool/3000-2094_4-10974082.html
- Some promotional/freebie drives can have issues. If formatting these with the above HP USB tool does not fix the problem, then another drive should be tried. Something from a known flash memory vendor such as Sandisk, Kingston, Adata, etc would be best.