DSAM Screen appears rotated

Knowledge Base - Solution

Monday, March 22, 2021

Problem:

DSAM Screen appears rotated 180 degrees

Solution:

Display rotated causes:

Probably the unit is on an old FW version and it needs to be upgraded
Once it is upgraded to the latest FW you have to setup the screen using the following procedure:
- Go to CONFIGURE section, then GENERAL, and then CHOOSE A UTILITY
- Now you should have a selection for "rotate LCD". Select that option and reboot the unit. Screen should be now on the correct position.

NOTE: If the option is not available on the "Chose a Utility" menu, unit is faulty and needs repair. Alfredo Fierro EMEA TAC