ONX-580 Whole Home Check

Knowledge Base - Solution

Monday, July 10, 2023

Problem:

Does it matter where the Viavi ONX580, with the Master SMARTID or SMARTID+, is connected when running the Whole Home Check?

Solution:

In order to map the network correctly, the Master SMARTID/SMARTID+ should be connected on the main side of the residental gateway or splitter and not on a branch leg.

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