TechComplete for the HST-3000 Handheld Services Tester (Discontinued)

WorkFlow automation software for the VIAVI HST-3000 Handheld Services Tester.

TechComplete is a sophisticated software application that adds workflow automation and asset management to the VIAVI HST 3000.

Benefits

  • Lowers OpEx – reduce repeat-failure rates and truck rolls, decrease mean-time-to-repair (MTTR) and minimise the need for technician training
  • Increase Revenue – reduce SLA credits, speed turn-up to bring customers on-line faster, and minimise customer churn
  • Expands Services – with fewer repeats, customer satisfaction improves and customers are more likely to add services
  • Decreases complexity – automation provides one-button testing and centralizes test-set management; quickly deploys new methods and procedures despite a fast-changing environment

Applications

  • Automated Closeout testing
  • Advanced Reporting and Analytics
  • Test set management

Key Features

  • Manages assets with a single, intuitive interface for monitoring and upgrading equipment
  • Quickly uploads results to a centralized storage warehouse for analysis to benchmark service and provide sertification
  • Integrates with back office systemes to let dispatch and work-order information populate test flows, reducing errors and times for technicians on the job

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